Our web-based LegalEdge software is not only an indispensable tool for any case management need, but it is specifically designed to accommodate the unique demands of government legal agencies. Built with an intuitive browser-based user interface on the Google Web Toolkit platform, it delivers a feature-rich mobile experience with high-function grids, customizable dashboards, and virtually endless configurability.

Key functions include time-saving tools like case reassignment, duplicate record consolidation, docket pad, Office documents integration, and the imminent release of a robust suite of AI tools in Q2 2026. Our industry-leading "Anything Search" allows entry of any criteria into a single search box for fast, categorized results against a fully indexed database. Manage appearances, tasks, documents, time, and expenses through a simple web interface that's familiar and comfortable, and create automated custom workflows through our proprietary Roadmapping engine. Reporting capability runs the gamut from built-in Crystal Reports, to infinitely searchable and filterable grids, to user-definable ad hoc reporting tools.

LegalEdge has extensive experience replacing legacy systems, including ProLaw, JustWare, and in-house custom applications. Each implementation draws on proven best practices in change management, data conversion, and user adoption. LegalEdge’s modular design supports both criminal and civil divisions in one comprehensive package, all accessed securely from any device with a mainstream browser, including laptops, tablets and even smartphones — ideal for mobile attorneys and investigators.

Built for the way you work

• Simple case intake options including automated imports and online form submission
• Custom interfaces for jail, police and court systems imports
• Reassign cases in seconds
• Export appearances and events/tasks to your calendar
• Use data tokens to merge case data into document templates for seamless document creation
• Attach files and emails to any case, person or organization
• Advanced document management option with MS Office integration & full OCR text search
• Merge duplicate records with ease
• Find any case participant instantly
• Search anything from one place: Our industry-leading Anything Search scans a fully indexed database for instant, categorized results

The CityLaw / CountyLaw NG (CLNG) platform, developed by Cycom and now advanced by LegalEdge Software, is more than an upgrade — it’s the next generation of legal case management — a complete information management ecosystem.

Whether you manage contracts, claims or prosecutions, CLNG unifies your workflow. From intake to billing, CLNG provides a single intuitive, cloud-native command center for time tracking, calendaring, document management, and workflow automation. Access your caseload from any modern browser on any device, moving seamlessly from desktop to notebook to tablet. Full offline capability means you’re free to work without internet, and sync automatically when connected.

An uncompromising SaaS solution built for the future

• Hosted in Microsoft Azure or Microsoft Azure Government
• MFA-enforced OAuth 2.0 user authentication with OIDC-compliant providers
• WCAG 2.1 AA–compliant for accessibility
• HTTPS encryption and Azure security controls
• Secure public portal access for authorized users
• Scalable and extensible by design
• Document template automation without macros
• Advanced analytics and reporting for data-driven decisions
• Microsoft 365 & Adobe Integration
• No software to install on your local PCs
• Designed and built in-house by our team of software and municipal government experts, CLNG isn’t generic case management retrofitted for government. It’s designed from the ground up for city and county legal departments that need reliability, compliance, and flexibility without legacy baggage.

Our prosecutor case management software serves as a central hub for managing all aspects of a prosecutor’s caseload, offering tools for organizing evidence, tracking court dates, managing witnesses, and generating legal documents. By automating routine tasks, such as scheduling, document creation, and data entry, our software enables prosecutors to allocate more time and attention to critical tasks like case analysis, strategy development, and courtroom presentation. Our Discovery Dialog provides assurance that your evidence will be accessible and shareable when needed. With an intuitive dashboard, customizable workflows, and dynamic reporting, we empower prosecutors with intelligent tools that streamline the entire case lifecycle. “The Dialog” is a battle-tested solution with a reputation for reliability and accessibility, and a backbone of solid service and support, from case initiation through resolution.

LegalEdge’s support program is designed to address needs quickly for your peace of mind. We provide unlimited telephone/Internet support to our customers from 8:30 AM to 8 PM EST, Monday through Friday. However, since our technical staff offers broad time zone coverage across the USA as well as in India and South America, you’ll often find we’re reachable ‘round the clock. Our goal during business hours is a response time within one (1) hour. Support staff and Executive and Manager mobile telephone numbers are provided in case of emergency.  

Our Zendesk-backed support system automatically creates your support ticket, sends you a reply, and forwards your issue to the relevant team so nothing slips through the cracks. All reported issues are tracked from receipt to assignment to commencement to completion, with comprehensive tracking of progress, comments and solutions.

For customer-hosted systems, we recommend that you provide a remote access connection so LegalEdge support can login to your system directly, facilitating quick investigation and resolution if any problem should arise. This communication link allows us to get "on site" immediately regardless of the time of day or where clients are located. If you cannot provide us direct access to your system, then we’ll schedule a virtual meeting to connect with your IT or user staff to provide needed support.  

For LegalEdge-hosted customers, we’ll have direct access to your system and can initiate investigations and diagnoses unhindered generally the clearer the provided issue description (preferably with attached screenshots), the better and more seamless the provided solution.  

Should a critical issue ever arise, such as a system-lock or outage, then we apply resources quickly, with an “All hands on deck!” philosophy when it comes to critical customer situations. If one of your users has a training issue, then one of our trainers will tailor the response to the need offering links to relevant tutorial videos, step-by-step how-to instructions with relevant screenshots, or even an offer to schedule a quick virtual meeting to review / investigate / resolve the issue together. If it is an issue requiring a change or fix, then we gather the needed information, enter the fix into our tracking system, and schedule the next build release for a staging site review and acceptance. If it is a critical issue, we’ll fast-track it to development and deploy a hot-fix or patch as needed, and daily development and QA “stand-ups” facilitate open team communication and quickly identify roadblocks and next steps. It’s our aim to provide exceptional availability, response and follow-through, so you can rest assured.